Emotional intelligence

Daniel Goleman defines Emotional Intelligence as "the ability to recognize our own feelings and those of others, to motivate ourselves, and to manage emotions well within ourselves and in our relationships."

We are convinced that emotional intelligence is an important building block of agile success. Agile mindset means appreciative collaboration at eye level, in which ideas, impulses, criticism, and confrontation are permitted by all actors at all times, are appreciated, and are shared and carried forward. This presupposes that those involved have the appropriate emotional intelligence, i.e. key qualifications such as good perceptive skills, empathy, the ability to deal with conflict, and a willingness to cooperate and learn. Being emotionally intelligent does not mean always being nice and agreeing with others. On the contrary, the emotionally intelligent person is able to be open and confrontational, especially in difficult, conflict-laden situations, while remaining friendly, respectful and appreciative of others, recognizing and observing oneself in one's emotional world while integrating the other person with one's personal and professional perspective. Emotions inform ourselves about changes and release energy and action potentials.

Emotional intelligence can be experienced, learned and strengthened. We represent ourselves through emotions and can hold groups together through emotions, more than with thoughts and words. An intensive examination of the topic, oneself and the group offers added values such as:

  • You will learn to perceive, interpret and express your emotions in critical situations, thus giving and receiving feedback in a controlled manner.
  • You will learn to express your own feelings appropriately and effectively to support smooth, creative and success-oriented collaboration.
  • You will strengthen your personal skills such as self-awareness, self-regulation and self-motivation, as well as your social skills such as empathy and social dexterity.


Potential training content:

  • Distinguish non-specific states of arousal and their attribution of feelings
  • Feel your own emotions and their effects
  • The emotion shift: from heavy to easily endurable emotions
  • Upheavals of the VUCA world bring emotions with them
  • The Emotions Research of Paul Eckman
  • The development of a positive self-esteem: Low self-esteem destroys self-esteem. High self-esteem supports standing, power, motivation and thus efficiency and productivity
  • Where are my disturbing emotions and impulses? My attitude towards them and how I deal with them
  • Acting emotionally, yet unemotionally?
  • What does "engagement" actually mean?
  • Empathy - what is it all about?
  • Verbalize emotions - your own and those of other people
  • Giving trust and cooperation in the team
  • Train mentalization skills: Act so that relationships can succeed