Brief overview:

We understand communication as the competence to convey content in a clear, recipient-oriented, appreciative and authentic manner, and to do so via all available transmission channels. Verbally and non-verbally, synchronously and asynchronously, in person, by phone, by email and messenger, with tools like Slack. Good communication is the be-all and end-all in the working world, especially in agile, rapidly changing structures. It enables appreciative, efficient coordination, timely and agile leadership, the development of sustainable customer relationships and, last but not least, resource and time savings.

What has changed?

Today, successful communication no longer takes place only via verbal and non-verbal communication in personal relationships, but also via different systems and collaboration platforms (e.g. teams, Slack, project management tools, etc.). And yet, beyond netiquette, there are tools across all avenues of communication to be heard and understood. Moreover: to "send" messages correctly, good "receiving" is enormously important.

What is the core issue:

Beyond netiquette, there are tools across all avenues of communication to be heard and understood. Moreover: in order to "send" messages correctly, good "receiving" is enormously important. We make you fit for appreciative, authentic and recipient-oriented communication.

We understand communication as the competence to convey content in a clear, recipient-oriented, appreciative and authentic manner, both verbally and non-verbally.

Good communication is the be-all and end-all in the working world and its networked, rapidly changing structures. It enables appreciative, efficient coordination, timely and agile management, the development of sustainable customer relationships and, last but not least, savings in resources and time.

Anyone who should and wants to communicate well needs a broad toolbox for daily practice. This includes the ability to:

• listen well
• respond constructively to what is said or written
• Clearly communicate one's own point of view
• Giving and accepting feedback
• Using body language consciously
• modulate voice and manner of speaking in a way that is appropriate for the target and content
• appear sovereign
• use rhetorical and argumentative means to convince rather than persuade
• choose the appropriate communication media for the situation (mail, chat, video conference, phone call, face-to-face conversation, etc.)

...and of course, as a prerequisite for all this: the right attitude.

In order to "send" messages correctly, good "receiving" is enormously important. This requires awareness of which filters and subjective interpretations we use, when and with whom, and how we can open ourselves more and more to the perspective of our contact person. A good communicator knows that every person, be it manager, employee, customer or external service provider, "assembles" his or her own reality internally and that there is accordingly no single "truth" but always many different perspectives; one could also speak of a personal and thus authentic style. Acceptance and genuine interest in the specificity of these perspectives enable effective communication that can trigger real change.